Business operations

First in line to manage Pro Board business operations.

Richmond, Virginia. – First Arriving, a leader in providing marketing, management and technology services to the public safety and local government sectors, today announced that it will manage the business operations of the Pro Board®. The Pro Board is a leader in accrediting public sector organizations that certify emergency service responders.

For nearly 30 years, the operations of the Pro Board have been managed by its Executive Secretary and Treasurer, Tony O’Neill. O’Neill, who will retire in early 2022, has made significant contributions to the management and growth of the organization and has led the organization into this new phase. Upon the announcement of his retirement, the Pro Board embarked on a quest to transition its operations into a highly capable management services firm. In this new role, First Arriving will coordinate with Accreditation, Reaccreditation and Site Visit teams and manage its day-to-day business operations.

“As we enter this new chapter of organizational growth, we are delighted to partner with First Arriving to oversee our business operations,” said Mr. H. Jim Estepp, Chairman of the Pro Board. “First Arriving’s deep knowledge of the fire service, diverse expertise and proven leadership make it the perfect partner for the Pro Board.”

“Pro Board is already the premier accrediting organization for fire departments and we look forward to partnering to take their operations and brand to the next level,” said Dave Iannone, CEO of First Arriving. “Our passion and experience in the fire service will impact the organization’s ability to provide best-in-class service to firefighters across the country.

With nearly 80 accredited entities worldwide, the Pro Board has established an internationally recognized means of recognizing professional achievement in the fire service and related fields. The accreditation of agencies that certify uniformed members of the public fire service, whether career or volunteer. For more information, visit


About the first arrival

First Arriving is a leading marketing and technology company specializing in fire services, emergency services, law enforcement and local government. First Arriving provides innovative solutions including digital signage, websites, video production, association management and recruitment marketing that transform and engage. First Arriving customers include departments and agencies of all sizes, renowned public safety brands, associations and non-profit organizations. First Arriving is headquartered in Richmond, Virginia, and serves customers nationwide. For more information, visit