Business growth

Heritage Insurance Company chooses Guidewire Cloud to increase the agility of its business growth

TAMPA, Florida & SAN MATEO, Calif.–(BUSINESS WIRE)–Wealth insurance company (Heritage) and guide wire (NYSE: GWRE) announced that Heritage has selected InsuranceSuite on Guidewire Cloud to power core operations, simplify IT and quickly adapt to changing market demands. The company plans to implement InsuranceSuite starting with ClaimCenter simultaneously in all lines of business and states where it operates. Implementations of PolicyCenter and BillingCenter will follow, to be implemented by the State upon conversion or renewal of the insured. Guidewire Partner Connect Consultant The PwC member will lead the implementation project.

By selecting Guidewire Cloud, Heritage will also use Cloud Data Access (CDA) to securely access raw, unprocessed InsuranceSuite data with history of all changes. The company will make CDA the foundation for streaming Guidewire Cloud Data in near real-time to its robust Enterprise Data Warehouse. Additionally, Canvas, Compare, Explore, HazardHub and Predict will help Heritage make every insurance decision smarter by leveraging curated insights from an array of high-value data sources, embedding intelligence into core processes and learning continuously by monitoring business impact. Heritage will also leverage EnterpriseEngage to deliver a seamless digital omnichannel experience to its agents, customer service representatives, policyholders and providers.

“We operate in disaster-prone areas, so it is very important for us to react quickly to market conditions. The configurability of Guidewire Cloud will allow us to speed time to market and help with overall productivity,” said Sai Giridharan, VP – Head of Digital Transformation and Analytics, Heritage. “We’re also excited about the benefits Guidewire’s analytics capabilities will give us, such as using Predict for predictive modeling.”

“By leveraging Guidewire Cloud, we will be able to take advantage of the latest technologies and innovations from Guidewire,” added Ernie Garateix, CEO of Heritage. “Guidewire will enable us to improve process efficiencies across our operations.”

“Companies of all sizes see the value of embracing cloud transformation as a necessary step in their growth and Guidewire Cloud continues to be a leading tool in that journey,” said Imran Ilyas, Partner, PwC. “We are delighted that Heritage has entrusted us with the implementation of Guidewire applications in Guidewire Cloud and we look forward to facilitating their transformation.

“Heritage is one of the leading property and casualty insurance providers along the US Gulf Coast,” said John Mullen, president and chief revenue officer of Guidewire. “We applaud the company’s mission to provide insurance products and services that deliver the greatest value in the toughest markets. We look forward to our partnership with Heritage as they leverage InsuranceSuite on Guidewire Cloud to ensure they deliver on their commitment to providing homeowners with the highest quality homeowners insurance and some of the most competitive rates anywhere. the region.

Heritage also selected SmartCOMM™ from Intelligent communications for the management of customer communication. Guidewire is a reseller of Smart Communications, a Guidewire PartnerConnect The solution member.

About Heritage

Heritage Insurance Holdings, Inc. is a superregional property and casualty insurance holding company. Through its insurance subsidiaries and an extensive network of experienced agents, the company underwrites approximately $1.2 billion in gross premiums for residential and commercial personal and commercial liability across its multi-state footprint. For more information, please visit

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate and grow effectively. ​We combine digital, core, analytics and AI to deliver our platform as a cloud service. More than 500 insurers in 38 countries, from start-ups to the world’s largest and most complex, use Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record, with over 1,000 successful projects, backed by the industry’s largest R&D team and partner ecosystem. Our marketplace provides hundreds of apps that accelerate onboarding, localization, and innovation.

For more information, please visit and follow us on Twitter and LinkedIn.

NOTE: For more information on Guidewire’s trademarks, go to