Record year for Total Enterprise Solutions after a series of new contracts won

A business management software specialist celebrates a banner year after securing a string of new contracts.

Rugeley-based Total Enterprise Solutions (TES), which celebrates 15 years in business in 2022, has been awarded new work to support Age UK’s operations in Birmingham and Lancashire, West Midlands Safari Park, Spinal Injuries Association and more recently the Green Party.

The company’s focus on helping charities and nonprofits (NPOs) has led it to leverage the power and capabilities of Microsoft Dynamics 365 to customize solutions that help organizations with cybersecurity, fundraising management, compliance, charitable VAT and volunteer management.

And the move is paying off for TES after seeing orders rise by £1m to £5.6m. This has led to the creation of 18 new jobs over the past 12 months.

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Paul Faulkner, Managing Director of TES, said: “Charities and NPOs face extremely difficult challenges, with the implications of Covid-19, combined with escalating energy and operating costs, causing a cocktail difficult problems.

“Now, more than ever, they need to be able to achieve new efficiencies and use technology to try to find ways to reduce costs, increase revenue and free up capacity so that staff can do more.

“This is where TES brings real value by solving problems, starting with our team of experts who have significant experience in the NFP industry. They sit down with organizations to understand their needs, then use our knowledge of Microsoft Dynamics 365 Business Central and CRM software platforms to find ways to streamline complex processes and methods.

“The idea is to get them to embrace digital transformation to deliver essential services and support their social impact.”

TES, which donates 5% of its annual profits to charitable customers, continues to work with the industry to develop new solutions. Over the past 12 months, he has developed a suite of complementary applications that address specific issues, including membership management, fundraising, inheritance management, subscriptions, tax-advantaged donations, and document approvals. .

Boosted by new apps, TES is now targeting £7m in sales by the end of 2022, with a three-year plan to push that to £10m through organic revenue growth.